Terms of service

Terms of Service

Last updated: 01/08/2026

Welcome to LUMERA. These Terms of Service ("Terms") govern your access to and use of the LUMERA website, products, and services (collectively, the "Services"), operated by [Insert Legal Business Name] ("LUMERA," "we," "us," or "our").

By accessing or using our Services, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Services and to make purchases. By using our Services, you represent that you meet this requirement.

2. Products and Descriptions

We strive to display our products, including the LUMERA Red Light Therapy wand, as accurately as possible. However, we do not warrant that product descriptions, images, pricing, or other content on our site are accurate, complete, current, or error-free. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Not Medical Advice: LUMERA products are intended for general skincare and wellness use only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Consult a physician before use if you are pregnant, have a medical condition, use photosensitizing medication, or have concerns about a skin condition.

3. Orders and Payment

  • By placing an order, you make an offer to purchase the product(s), which we may accept or decline at our discretion.
  • We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraud.
  • Prices are listed in [Insert Currency] and are subject to change without notice. Applicable taxes and shipping costs will be calculated and displayed at checkout.
  • You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Services.

4. Subscriptions

Some products or services may be offered on a subscription basis.

  • Billing: By subscribing, you authorize us to charge your chosen payment method on a recurring basis (e.g., monthly) at the then-current subscription rate, until you cancel.
  • Cancellation: You may cancel your subscription at any time through [insert method — e.g., your account dashboard or by emailing support]. Cancellation will take effect at the end of the current billing cycle; no partial refunds are issued for the remainder of a billing period unless required by law.
  • Price Changes: We may change subscription pricing from time to time. We will provide advance notice of any price increase before it applies to your next billing cycle.
  • Failed Payments: If a payment fails, we may retry the charge and/or suspend your subscription until payment is resolved.

5. Shipping and Delivery

Shipping timelines provided at checkout are estimates only and are not guaranteed. Risk of loss and title for products pass to you upon our delivery to the shipping carrier. LUMERA is not responsible for delays caused by the carrier, customs, or other events outside our control.

6. Returns and Refunds

Returns and refunds are governed by our separate [Return & Refund Policy], which is incorporated into these Terms by reference.

7. Intellectual Property

All content on our Services, including text, graphics, logos, images, product designs, and software, is the property of LUMERA or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

8. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use of your account.

9. Prohibited Conduct

You agree not to:

  • Use the Services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or another user's account
  • Interfere with or disrupt the operation of the Services
  • Post or transmit any harmful code, spam, or fraudulent content
  • Resell or commercially exploit our products or content without authorization

10. Disclaimer of Warranties

The Services and products are provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the fullest extent permitted by law, LUMERA and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Services or products, even if advised of the possibility of such damages. Our total liability for any claim arising from these Terms or your use of the Services shall not exceed the amount you paid to LUMERA in the six (6) months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless LUMERA and its officers, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

13. Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

  • Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services shall be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
  • Arbitration Rules: The arbitration will be administered by the American Arbitration Association ("AAA"), under its rules then in effect. The arbitration will take place in California, or may be conducted remotely by agreement of the parties.
  • Class Action Waiver: You and LUMERA agree that any arbitration or proceeding shall be limited to the dispute between us individually. To the fullest extent permitted by law, no arbitration or proceeding shall be joined with any other, and there is no right or authority for any dispute to be arbitrated on a class-action basis.
  • Opt-Out: You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice 
  • Exceptions: Either party may bring an individual action in small claims court, and either party may seek injunctive or equitable relief for intellectual property infringement or unauthorized access to the Services.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles, except where superseded by the Federal Arbitration Act as to Section 13.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by a revised "Last updated" date. Continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Contact Us

If you have any questions about these Terms, please contact us 

This document is provided as a general template and does not constitute legal advice. Please have it reviewed by a licensed attorney to ensure compliance with applicable federal law and the laws of the state(s) and countries where you operate, particularly around subscription billing (e.g., auto-renewal disclosure laws vary significantly by state) and arbitration enforceability.